We're here to help
Whatever you need, we have an Online Help Centre that should answer your questions. You will find information on deliveries, order tracking and can request returns with our industry-leading 60-day return policy.
If you would like to get in touch, you can call us on our freephone number 0800 3681097 or contact us on the above email where our team of dedicated, friendly staff will help. Led by our head professional, Mark Crossfield, we have four PGA Golf Professionals that can guide you with any equipment advice.
We also recognise that sometimes things may not go to plan, and our customer services team will do whatever we can to put things right.Help Centre
We started our website in 2002.
Due to the lack of space in our first pro-shop, we wanted a platform to showcase all the incredible products and choices available to our members.
Over the last twenty years, we have grown into one of the UK's most established online retailers representing the biggest brands in golf.
We remain totally passionate about golf! All our staff are golfers, and like our customers, we get excited about the new product launches too!
The trust shown in us by our customers is something we don't take for granted. We are 100% focused on delivering you the very best service, price and web experience.
1000s of incredible products
We stock the biggest brands in golf and, as an authorised stockist, source our products directly from the manufacturer. We guarantee that every item sold is 100% genuine and comes with a full manufacture warranty. Further backed by our 5-star customer service, you have total peace of mind at The Golf Shop Online.
Whether you're after the latest driver, the new must-have GPS or wanting to step out in the new-season fashion, we have it in stock, available for quick despatch. With next day delivery on 1000's of products, your order is not far away and will be in plenty of time for that weekend round!
We love our customers, and our customers love us!
From start to finish
Your order is important to us, and our priority is to make sure it leaves as quickly as possible. Our warehouse team take pride in ensuring your product is appropriately wrapped before being passed to the UK's best couriers. After purchase, you have access to our tracking portal to check its status.
On despatch, you will receive complete tracking information that will allow you to track your order right to your door. If that delivery date or time is not convenient, our couriers will allow you to make changes.
Finally, if you would like to discuss the delivery of your order or have us speak to the courier on your behalf, get in touch with our customer services staff on our freephone number who will only be too willing to help.
We go above and beyond
Whether before purchase or after-sale care, our mission remains the same: to give you the biggest choice, best value with exceptional service!
We regularly check our prices against our competitors, ensuring we deliver you the best deal. In the unlikely event, you find a better offer elsewhere, we provide a price promise policy and will do our best to better that deal. We also offer a seven-day pricing policy after purchase.
Every order comes with our industry-leading 60-day "no quibble" return guarantee. If you're investing in new golf clubs, we know you'll love playing them; however, we provide a full 60-day Play Better Promise including custom fit orders.
Finally, make sure you join our community in The Clubhouse. Sign up for a free account and gain access to incredible deals, lifetime free delivery, early launches and exclusive lesson and tip videos from our Head Professional Mark Crossfield.