Motocaddy S-Series Extended Lithium Battery & Charger

"The manufacturer's warranty covers purchases within the UK & Ireland. Customers outside the UK & Ireland will need to return their item to the UK for repairs & service covered by the manufacturer's warranty"

Please be aware we do not sell Motocaddy directly to European Golf Retailers.

Always make sure you register your trolley with Motocaddy. Details in the box

Standard Warranty - The trolley and charger are covered by a 24 month warranty from the date of purchase. The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse (as set out in the relevant manual) or commercial use is not covered. Motocaddy batteries are covered by a separate warranty (12 month Lead-acid / 24 month Lithium) and can be registered online using our Battery Warranty Registration form.

The standard Motocaddy warranty only covers purchases made in the UK and Republic of Ireland and use of the trolley, battery and charger in the UK and the Republic of Ireland. 

Motocaddy Lithium Warranty (valid for sales from 01/01/17) -  The Motocaddy Lithium battery and charger are both covered by a full 24-month warranty from the date of purchase. In addition to the standard 24-month warranty, Motocaddy now offer a 5-year warranty (additional 3-years) on the battery (this excludes the charger). Both the standard and 5-year warranties only cover purchases made in the UK and Republic of Ireland, for use in the UK and Republic of Ireland.

In order to qualify for the 5-year warranty (additional 3-years) the battery must be registered online using the relevant Warranty Registration form within 45 days of purchase.

The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse or commercial use is not covered. Motocaddy warrant that all LiFePO4 Lithium batteries will retain 75% of the original rated capacity (Wh).

Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request a proof of purchase. We also reserve the right depending on location to charge for shipping on any new replacement battery and this will be at our discretion at the time of replacement.

Motocaddy Lithium Batteries are subject to the standard Motocaddy warranty terms & conditions.

LitePower Lithium Warranty (valid for sales from 01/01/17) - The LitePower Lithium battery and charger are both covered by a full 24-month warranty from the date of purchase. In addition to the standard 24-month warranty, LitePower now offer a 3-year warranty (additional 1-year) on the battery (this excludes the charger). Both the standard and 3-year warranties only cover purchases made in the UK and Republic of Ireland, for use in the UK and Republic of Ireland.

In order to qualify for the 3-year warranty (additional 1-year) the battery must be registered online using the relevant Warranty Registration form within 45 days of purchase.

The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse or commercial use is not covered. LitePower warrant that all LiFePO4 Lithium batteries will retain 75% of the original rated capacity (Wh).

Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request a proof of purchase. We also reserve the right depending on location to charge for shipping on any new replacement battery and this will be at our discretion at the time of replacement.

We offer an extended Christmas exchange policy on goods purchased after the 29th October 2020 and returned back to us before 22nd January 2021.

Our policy only extends to...

• NEW, un-used and in original box/packing including any clothing tags. 
• Anything that is custom built, printed, personalised or embroidered can not be returned. 

We are happy to offer either an exchange or a credit voucher that is redeemable over six months. 

Our normal 14 day money back policy still applies for goods returned within 14 days from delivery. Returned outside this timescale, goods can only be exchanged or if not suitable or an prefererence is not available we will issue a credit voucher.

Returns Instructions

For returning goods, please include a cover note, explaining what action you would like us to take, as well as your name, address, order number, and original proof of purchase. Make sure that the goods are packaged safely and securely, and that you use a signed service with adequate insurance to cover the cost of the equipment to return the goods.

Please note that responsibility for any product returned remains with you until such time as we receive it and a member of our staff has signed for receipt of the goods. 

Returns Address
The Golf Shop Online
Unit 21 Wentworth Road
Daneheath Business Park
Heathfield Industrial Estate
Newton Abbot
Devon
TQ12 6TL
United Kingdom