We take delivery of your order very seriously and such as we work very closely with our carriers DPD, Yodel and Royal Mail to ensure the safe delivery of your items.
|Mainland United Kingdom
(Excluding Scottish Highlands)
|Scottish Highlands and Outlying Islands||£150 or less||£4.99|
|Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg, Netherlands, Northern Ireland||£150 or less||£9.99|
|Czech Republic, Estonia, Finland, Hungary, Italy, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden||£500 or less||£9.99|
|Greece, Iceland, Latvia, Romania||All Orders||£40.00|
Any orders being delivered outside the UK that are larger than average consignment we reserve the right to make an additional charge to cover the increased delivery cost. We will contact you to arrange any extra costs before any payment is taken.
Next Day Delivery
On select products, we are able to offer a Next Day Delivery option. Please note, this is only available for orders being delivered to certain postcodes in the UK. If you are in the UK, and your postcode is not in the following list, then you are eligible for our Next Day Delivery service:
BT, GY, IM, JE, KA27-28, PA20-80, PO30-41, TR21-25, ZE, AB30-38, AB44-56, FK17-21, G83, HS, IV, KW, PH17-50
|Eligible UK Postcodes||All Orders||£4.99|
We aim to deliver standard delivery goods within three to seven working days. However, please wait eight working days if you are in the UK. If you do not receive your goods after this time, please contact us (e-mail: firstname.lastname@example.org or telephone +44 (0)1626 830537) with your order number to hand. This number will be included in the e-mail you received when you ordered the goods from our shop. We will strive to resolve the issue immediately. Please allow up to 10 days for delivery to addresses outside of the UK.
Although we keep a large range of products in stock we may occassionally need to order items direct from the manufacturer. When this is the case we will contact you personally to let you know when your goods will be delivered.
Receipt Of Goods
Orders can be delivered to your home or work place. Deliveries are generally made on weekdays only (Monday to Friday, except Bank Holidays) and require a signature. Please ensure that someone is available to sign for the goods. If no-one is available to sign for the goods the courier will leave a card with details of how to rearrange delivery. Please feel free to contact us if you have any questions or problems.
We rely on the services of third party couriers, and whilst we endeavour to deliver goods as stated there are unfortunately a few occasions when the couriers fail to perform the service that they are required to. This happens rarely, but because it does occur, albeit occasionally, we cannot be held responsible for the late delivery of an item.